Whilst all efforts are made to ensure accuracy of description, specifications and pricing there may be occasions where errors arise. Should such a situation occur WE CAN Sing UK™ cannot accept your order. In the event of a mistake you will be contacted with a full explanation and a corrected offer. The information displayed is considered as an invitation to treat not as a confirmed offer for sale. The contract is confirmed upon supply of goods.
Regardless of circumstances, lessons cancelled with less than 48 hours notice will not be refunded.
WE CAN Sing UK™ returns policy has been set up to keep costs down and to make the process as easy for you as possible. You must contact us and be in receipt of a returns authorisation (RA) number before sending any item back. Any product without a RA number will not be refunded.
All returns and refunds exclude all postage and packaging costs.
We try to make the rehearsals as simple as possible. If you attend the full rehearsal, you will not be entitled to any refund. However, with 7 days notice, a refund of any unattended sessions may be repaid at the discretion of the WE CAN Sing UK™ head office.
We try to make the delivery process as simple as possible and will aim to send your order either to your home or to your place of work.
Delivery times are calculated in working days Monday to Friday. If you order after 3pm (GMT), the next working day will be considered the first working day for delivery. In case of bank (UK public) holidays and over the Christmas period, please allow an extra five working days for delivery.
We aim to deliver within 5 working days but sometimes due to high order volumes in certain sales periods please allow up to 10 working days before contacting us. We will attempt to email you if we become aware of any unexpected delays.
All orders are sent out via Royal Mail 1st packet post service, if your order is over £15.00 it will be sent out via royal mails signed for packet service, which will need a signature, if you are not present a card will be left to advise you to pick up your goods from the local sorting office.
Each item will have two delivery attempts. Failed deliveries after this can be re-delivered at an extra cost to you or you can collect the package from your local post office collection point.
This policy covers all users who register to use the website. It is not necessary to purchase anything in order to gain access to the searching facilities of the site.
We have taken the appropriate measures to ensure that your personal information is not unlawfully processed. WE CAN Sing UK™ uses industry standard practices to safeguard the confidentiality of your personal identifiable information, including ‘firewalls’ and secure socket layers.
During the payment process, we ask for personal information that both identifies you and enables us to communicate with you.
We will use the information you provide only for the following purposes.
* To send you newsletters and details of offers and promotions in which we believe you will be interested.
* To improve the content design and layout of the website.
* To understand the interest and buying behaviour of our registered users
* To perform other such general marketing and promotional focused on our products and activities.
Conditions Of Use
WE CAN Sing UK™ and its affiliates provide their services to you subject to the following conditions. If you visit our shop at WE CAN Sing UK™ you accept these conditions. Please read them carefully, WE CAN Sing UK™ controls and operates this site from its offices within the UK. The laws of England and Wales govern claims relating to including the use of, this site and materials contained.
If you choose to access from another country you do so on your own initiative and are responsible for compliance with applicable local laws.
All content includes on the site such as text, graphics logos button icons images audio clips digital downloads and software are all owned by Behind The Force™ and are protected by international copyright laws.
License and Site Access
WE CAN Sing UK™ grants you a limited license to access and make personal use of this site. This license doses not include any resale’s of commercial use of this site or its contents any collection and use of any products any collection and use of any product listings descriptions or prices any derivative use of this site or its contents, any downloading or copying of account information. For the benefit of another merchant or any use of data mining, robots or similar data gathering and extraction tools.
This site may not be reproduced duplicated copied sold – resold or otherwise exploited for any commercial exploited without written consent of WE CAN Sing UK™.
WE CAN Sing UK™ and its affiliates attempt to be as accurate as possible however we do not warrant that product descriptions or other content is accurate complete reliable, or error free.
From time to time there may be information on WE CAN Sing UK™ that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability.
We reserve the right to correct ant errors inaccuracies or omissions and to change or update information at any time without prior notice. (Including after you have submitted your order) We apologies for any inconvenience this may cause you.
Prices and availability of items are subject to change without notice the prices advertised on this site are for orders placed and include VAT and delivery.
Please review our other policies posted on this site. These policies also govern your visit to WE CAN Sing UK™